Managed Services
Management Essentials
Foundation IT management — identity, workstation security, MFA enforcement, and integrated ticket management in a single subscription.
Overview
The infrastructure controls every organization needs.
Management Essentials delivers foundational IT management capabilities designed to streamline core infrastructure functions. It establishes security frameworks for user identity verification and workstation protection, restricts access to sensitive organizational data, and enables SSO across commonly used business applications including email, cloud storage, communication platforms, and credential management tools.
RSystems can design and implement automated onboarding pipelines, but does not perform the hands-on onboarding and offboarding work. Management Essentials covers the back-end identity and workstation infrastructure — not end-user or help desk support.
Initial Setup
- Management tool installation and configuration
- Automated alert configuration
- Identity management setup with single email provider federation
- Workstation-to-identity binding
- Multi-factor authentication enforcement
- Custom portal configuration
Ongoing Monthly Services
- Automated software patching (security and OS updates only)
- Antivirus and malware management
- Asset tracking and documentation
- Remote device lock and wipe (macOS)
- Security policy enforcement
- Authentication event logging
- Usage analytics
- Identity platform administration
- Integrated support ticket management